Your privacy is our priority

Karya's Privacy Policy — Fully in Bangla

This page explains in plain language — no complex legal jargon, just straight talk — where the information you provide on Karya goes, how it is used, and how it is kept safe.

Last Updated: 1 December 2026 Version 2.5
Our Core Principles of Data Protection
We follow six core principles to ensure the protection of every piece of your data on Karya
Minimal Data Collection

Karya collects only the information strictly necessary to provide its services. No unnecessary data is requested.

Strong Encryption

All your data and transactions are secured with SSL 256-bit encryption. Unauthorized access is completely prevented.

No Third Parties

Your personal data is never sold, rented, or shared with any third party. Your information belongs to you alone.

Full Transparency

You are clearly informed about what data is used and for what purpose. There is no hidden data usage at Karya.

Your control

You can view, correct, or delete your data at any time. You are the owner of your information.

Secure Storage

Your information is stored on secure servers and undergoes regular security audits. Data that is no longer needed is deleted automatically.

Introduction & Scope

Section 01

This Privacy Policy applies to the Karya (karya.vip) platform. By creating an account, browsing the website, using the mobile app, or accessing any of our services, you agree to this Privacy Policy.

Karya takes your privacy extremely seriously. We believe your personal information is your own property — and protecting it is our ethical responsibility. That is why Karya has followed a "privacy-first" policy from the very beginning.

This policy applies to: The Karya website, mobile app (Android and iOS), live chat service, and email communications.

What Information Is Collected

Section 02

Karya collects two types of data — information you provide directly, and information collected automatically.

Information Provided Directly

Data Type When Information Is Collected Mandatory?
Mobile Number At the Time of Registration Yes
Full Name At the Time of Registration Yes
Date of Birth At the Time of Registration Yes (Age Verification)
Payment Information (mobile banking number) At the Time of Deposit or Withdrawal Yes
Support Chat Messages Time of Contact with the Support Team No

Automatically Collected Information

  • Device information — operating system, browser version, and screen resolution.
  • IP address — for fraud prevention and security purposes.
  • Gaming history — bets, wins and losses, and session duration.
  • Date and time of each login and logout.
  • Cookies and session data (see Section 05 for details).

Karya never collects your national ID number, bank account number, or PIN code.

How Your Information Is Used

Section 03

Karya uses your data solely for the purposes listed below. It is never used for irrelevant or unethical ends.

Primary Purpose

  • Account management: To create, verify, and secure your account.
  • Payment Processing: To process deposit and withdrawal transactions.
  • Customer Support: To resolve your issues and answer your questions.
  • Security: To prevent fraud and cyber attacks.
  • Legal obligations: To comply with applicable laws.

Secondary Purposes (With Your Consent)

  • Sending personalized bonuses and offers.
  • SMS notifications about new games and features.
  • Anonymous analytics to improve our services.
Your rights: You may opt out of secondary use of your data at any time. Simply notify us through Account Settings or via Support.

Data Sharing Policy

Section 04

Karya never sells your personal data. Sharing may occur only in the limited circumstances outlined below.

When Information Is Shared

  • Payment Processor: Only the information necessary to process transactions via bKash, Nagad, and Rocket.
  • Game Providers: Technical data shared with companies such as PG Soft and Pragmatic Play solely for the purpose of running games.
  • Legal authorities: Only the specific data required under a court order or legal obligation.
  • Security Agency: In the investigation of fraud or cybercrime.
Never shared: With advertisers, other gaming companies, data brokers, or for any commercial purpose without your consent.

Whenever data is shared with a third party, that party is contractually bound to uphold Karya's privacy standards.

Cookies & Tracking Technologies

Section 05

The Karya website and app use cookies to enhance your experience. Cookies are small text files stored on your device.

Types of cookies we use

  • Essential cookies: To maintain your login session and store security tokens. The site cannot function without these.
  • Performance Cookies: To measure page loading speed and identify areas of the site that need improvement.
  • Preference Cookies: To remember your language and display preferences.
  • Analytics Cookies: To anonymously understand which games are played most and by how many users.

Cookie Controls

You can manage cookies through your browser settings. Please note, however, that disabling essential cookies will prevent you from logging in to Karya.

Session Cookie Persistent Cookies First-Party Cookies Third-Party Cookies (Limited)

Data Protection Measures

Section 06

Karya protects your data with industry-leading security measures, ensuring protection at every level.

Technical Protection

  • SSL/TLS 256-bit encryption — applied to all data transmissions.
  • AES-256 encryption — for sensitive data stored in the database.
  • Firewall & DDoS protection — at the server level.
  • Two-factor authentication (2FA) — for account login.
  • Auto logout — triggered after a set period of inactivity.

Organizational Protection

  • Only authorized staff may access specific data.
  • Regular third-party security audits.
  • Data privacy training is mandatory for all staff.
  • In the event of a data breach, users will be notified within 72 hours.
Karya's security infrastructure is regularly reviewed by international cybersecurity experts.

Data Retention Period

Section 07

Karya does not store your data indefinitely. Each type of information is retained only for a defined period.

Data Type Retention Period
Account data (active) For as long as your account remains active
Account data (after closure) Up to 5 Years
Financial transaction records 7 Years (Legal Requirement)
Gaming History 3 Years
Support Chat Logs 2 Years
Login Logs 1 Year
Anonymous Analytics Data 2 Years

Data is automatically and securely deleted after the designated retention period. Some data may need to be retained longer due to legal obligations.

Your Rights

Section 08

Every registered user on Karya enjoys a number of important rights regarding their personal data.

Your key rights

  • Right to Access: You can find out exactly what information Karya holds about you.
  • Right to Rectification: You may request the correction of any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data unless a legal obligation requires its retention.
  • Restricted Use Rights: You may restrict how your data is used for specific purposes.
  • Right to opt out: You may opt out of marketing communications.
  • Right to Data Portability: You can obtain a copy of your data to keep for yourself.

To exercise any of these rights, email us at [email protected] or reach out via live chat. We will respond within 30 days.

Children's Privacy

Section 09

Karya is intended exclusively for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18.

If a parent believes their child has accidentally registered on Karya, please notify our support team immediately. We will delete that account along with all associated data, and arrange a refund for any transactions that may have occurred.

Age is verified at the time of registration. Accounts created with a false date of birth will be permanently suspended.

Third-Party Services & Links

Section 10

The Karya platform integrates certain third-party services — such as game providers and payment gateways. These parties maintain their own privacy policies.

Our Agreements with Third Parties

  • All third parties are contractually bound to comply with Karya's data protection standards.
  • Only the minimum necessary data is shared with third parties.
  • Third parties may not use your information for any other purpose of their own.

Game providers (PG Soft, Pragmatic Play, etc.) process certain anonymised gaming data for technical purposes. This data cannot be used to personally identify you.

Privacy Policy Updates

Section 11

As the digital landscape evolves, Karya's Privacy Policy may be updated. In the event of changes, Karya will take the following steps.

  • A clear notice will be posted on the website.
  • For significant changes, an SMS notification may be sent to your registered mobile number.
  • The update date and version number will be clearly displayed at the top of the page.
  • Continued use of our services after any changes will be considered acceptance of the updated policy.

Bookmark this page and revisit it from time to time. Staying informed about your privacy is always a good idea.

Get in touch

Section 12

If you have any questions about the Privacy Policy or wish to make any request regarding your information, please contact us.

Email
We'll respond within 24 hours
Live Chat
On the Karya app or website
24/7 Bangla Support

Privacy violation complaints are taken with the utmost seriousness and will be investigated with a decision communicated within 7 business days.

Your privacy rights at a glance
You have full control over your data on Karya
Right to Access

Request access to all information held about you at any time.

Right to Rectification

Correct any inaccurate or incomplete information at any time.

Right to Erasure

Request deletion of your data by closing your account.

Right to opt out

You may opt out of marketing messages or notifications.

Right to Data Portability

You can keep a copy of your data for your own records.

Right to object

You may object to the processing of your data for specific purposes.

Security Layers
Technologies Karya uses to protect your data
🔐
SSL 256-bit

Military-grade encryption on every data transfer.

🛡️
Firewall Protection

A multi-layered firewall guards against cyber attacks.

🔑
Two-Step Verification

OTP verification to prevent unauthorized access to your account.

🔍
Regular Security Audits

Third-party specialists conduct regular system audits.

Related Pages
Visit these pages to learn more
Your data is safe — get started now

Every piece of your information is protected on Karya. Register with confidence and enjoy the best gaming experience in Bangladesh.

By registering, you agree to Karya's Privacy Policy Or Terms & Conditions you agree.
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