Your wellbeing is our top priority

Responsible Gaming — Keep the Fun, Lose the Stress

Gaming on Karya should be a source of enjoyment — a brief escape from the pressures of daily life. But when playing starts to cause stress rather than relief, it's time to take notice. Karya is here to support you through that.

The mental and financial wellbeing of every Karya member matters far more to us than gaming revenue.

100%
Free Protection Tools
24/7
Bangla Support Team
Instant
Self-Exclusion Benefits
18+
Strict Age Verification
5
Protection Tools — Free of Charge
30 Seconds
Deposit Limit Setting Time
Instant
Self-Exclusion Active
100%
Confidential Support

What Is Responsible Gaming?

Responsible gaming means playing within your means, with a plan, and purely for enjoyment. At Karya, it means an experience where you are in control — not the game. You decide how long you play, how much you spend, and when to stop.

Online gaming is still new to many people in Bangladesh, and without the right knowledge, it's easy to run into trouble. Karya's responsible gaming program is designed to address exactly that — keeping you informed, keeping you safe, and keeping the fun in the game.

Please Note: Gaming is a form of entertainment — not a reliable source of income. Every game can go either way, and you should only play with money you're prepared to lose.

Core Principles of Healthy Gaming

Karya believes that a few simple habits can keep gaming enjoyable at all times. Keep the following in mind.

Set Your Budget Before You Start

Before you start playing, decide the maximum amount in BDT you're willing to spend that day. Once you hit that limit, stop — chasing losses only risks losing even more. Use Karya's deposit limit feature to set your limit in advance.

Track Your Time

When you're gaming, it often feels like less time has passed than actually has — hours can slip by without you noticing. Use Karya's session time reminder. The app will send you a notification after a set period — a great way to remind yourself to take a break.

Don't Chase Your Losses

There's a common belief that a loss is just a chance to win it back. But chasing losses by placing bigger and bigger bets is extremely dangerous. This behavior is known as "chasing losses" — one of the clearest warning signs of problem gambling.

Don't make gaming your only hobby

Spending time with family, catching up with friends, staying active, or pursuing hobbies — these are essential parts of life. Gaming can be one item on that list, but it should never be the only one.

Warning Signs — Take a Break If You Notice These
  • It feels difficult to stop once you start playing.
  • Repeatedly playing to try to win back lost money.
  • You're diverting money from essential household expenses to fund your gaming.
  • You're lying about or hiding your gaming.
  • Feeling restless or irritable when you're not playing.

What Karya does for you

Karya doesn't just offer games — we provide multiple tools and safeguards to support your wellbeing. All of them are free and available whenever you need them.

Our support team operates with complete confidentiality. If you feel your gaming is getting out of control, talk to us — we're ready to help, with no judgment.

Responsible gaming is not an optional feature at Karya — it is core to who we are. We believe that happy, healthy players are Karya's greatest asset.

Protection Tools
Deposit Limit

Set a daily, weekly, or monthly deposit cap. Deposits will be blocked automatically once the limit is reached.

Session Time Limit

You'll receive automatic break reminders after a set amount of play time.

Cooling-Off Period

Pause your account for anywhere between 24 hours and 30 days.

Self-Exclusion

Extended break — suspend your account for 6 months or close it permanently.

Gaming History

View your complete betting, win/loss, and spending history at any time.

Talk to Support

If gaming feels like a problem, reach out to us. Completely confidential and judgment-free.

24/7 — Anytime
Karya's Responsible Gaming Tools
How we protect you — in detail
Smart Deposit Limit

Set daily, weekly, or monthly deposit limits in just 30 seconds from Account Settings. Increasing a limit requires a 72-hour cooling period — so no snap decisions made in the heat of the moment.

Session Time Reminder

Turn on the session timer in the Karya app. Set it to 30 minutes, 1 hour, or 2 hours — you'll get a notification when your time is up. Taking breaks and coming back refreshed is the key to responsible gaming.

Instant Self-Exclusion

Feel like you need some distance? Activate Self-Exclusion — it takes effect immediately. Choose 6 months, 1 year, or permanent. Once active, your account cannot be reopened, even if you change your mind.

Gaming History Analysis

Check your full gaming history at any time — how much you've deposited, how much you've won, and how much you've lost. Transparency makes it easier to make informed decisions.

Minor Protection

Karya strictly enforces an 18+ age policy. Date of birth is verified at registration. Parents can also use parental control software on their devices.

Confidential Support Service

If gaming is becoming a problem, talk to our support team. Everything is completely confidential — no judgment, just help. We're here for you.

Check Yourself
Answer the following questions honestly — to yourself
1

Has there ever been a day when you spent more BDT than you had budgeted?

2

Have you ever played again to try to recover money you lost?

3

Have you hidden your gaming activity from family or friends?

4

Do you feel restless or irritable when you're unable to game?

5

Have you taken time away from work, studies, or family responsibilities to play?

6

Do you find it hard to stop once you start playing?

7

Have you borrowed money or taken money from others to fund your gaming?

8

Do you feel guilty or regretful about your gaming?

Understand your results
0 — 2 "Yes" ✅
You're gaming responsibly. Use Karya's tools to keep it that way.
3 — 5 "Yes" ⚠️
There are some warning signs. Use deposit limits and the session timer. Consider taking a cooling-off period.
6 — 8 "Yes" 🚨
You may need some support. Activate self-exclusion and speak with our support team.
Keep in Mind
Asking for help is not a sign of weakness — it takes courage. Karya is always here for you.
How to Use the Protection Tools
Secure your gaming in just a few simple steps
1
Log in to the Karya app

Download the Karya app and log in to your account. From the app menu, select "Account Settings".

2
Go to the "Responsible Gaming" section

Go to Settings and look for the "Responsible Gaming" option. All protection tools are available there.

3
Set your own limits

Set a Deposit Limit, Session Time, or Cooling-Off Period — whatever you need. Changes take effect immediately.

4
Review Regularly

Review your gaming history every week. Adjust your limits if needed. Remember — lowering a limit is instant, but increasing one requires a 72-hour waiting period.

5
Contact Support

If you have any concerns or issues, reach out to our live chat right away. Our support team is always on hand.

Our Commitment
No pressure
Karya will never pressure you to play more or deposit more.
Transparency in Advertising
Karya's promotions always make it clear that losses are a possibility in gaming.
Transparent Statistics
The RTP (Return to Player) for every game is clearly displayed.
Identifying Problem Gamblers
Karya's system detects unusual gaming patterns and automatically sends alerts.
Respecting Restrictions
No promotional messages are sent during a self-exclusion period.
Live Chat

Chat with us directly on the app

Email Support

[email protected]

Support Hours

24 Hours, 7 Days

Fully in Bangla

Support in Your Language

FAQ
Answers to the most frequently asked questions about responsible gaming

Yes, lowering your deposit limit takes effect immediately. However, increasing your limit requires a 72-hour cooling-off period — so that even if you make a decision in the heat of the moment, you still have time to reconsider. This is intentionally designed to protect you.

Yes, your balance remains completely safe during a self-exclusion period. Once the exclusion ends, you can make a withdrawal at any time. However, no gaming or transactions are possible while the exclusion is active.

Self-exclusion is typically initiated by the account holder. However, if a family member believes the situation has gotten out of control, they are welcome to contact our support team. We will assess the situation and take the necessary steps.

A cooling-off period is a temporary break lasting anywhere from 24 hours to 30 days — you can't play during this time, but your account reactivates automatically once the period ends. Self-exclusion is longer-term — it can be set for 6 months, 1 year, or permanently, and cannot be lifted by you before the period expires.

Karya strictly enforces an 18+ age policy. If a minor creates an account using false information and is identified, that account will be closed immediately. If a parent or guardian reports this, we will act promptly and refund transactions where possible.

Yes, completely confidential. Any conversation you have with our support team is kept strictly private. No judgment, no shame — just help. It takes courage to speak up about a problem, and we respect that courage.
Karya's Responsible Gaming Commitment
We prove it through action, not just words
No Advertising to Minors

Karya never targets school students, college students, or young audiences with its advertising.

Transparent RTP Information

The odds of winning for every game are shown upfront. No hidden information.

No promos during exclusion

No bonus or promo messages are sent during a self-exclusion period.

Automatic Detection

The system automatically detects and flags unusual gaming patterns.

Awareness Training

Karya's support team is specially trained in responsible gaming.

Regular Policy Review

Our responsible gaming policy is reviewed and updated by experts every year.

Learn more
You may also find these pages helpful
Play Responsibly, Play Happily

Join Karya with your safety fully assured. Play for fun — within your limits, and with a plan.

For 18+ only. Play for fun — not for income.
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